Millions of BT customers are facing yet another round of price hikes from September with line rental, broadband, TV, BT Sport and calls costs set to rise for some.
The telecoms giant has listed some of the price rises – which will apply from 16 September – on its website, and has started to contact affected customers by email and letter, though is still yet to confirm a full list of changes.
It has said all affected customers will be given at least 30 days’ notice, and will be able to escape their contract penalty-free. You may also be able to beat the hikes by haggling a better deal.
The announcement signals BT’s second rise this year and its fifth major price hike in less than four years, with costs last increasing in January this year.
The following increases HAVE been confirmed in the ‘Consumer Price Guide‘ published on BT’s website:
- Standard line rental – will increase by £1/mth UNLESS you only have a landline with BT, in which case there’s no change.
- Standard broadband prices – will increase by £2.50/mth. Out-of-contract prices will rise on its Copper Broadband, Faster Broadband, Superfast Fibre Essential and Superfast Fibre 1, 2, 3 and 4 packages.
- Landline call costs – calls to UK landlines (including 0870 and 0845 numbers) will increase from 13p/min to 15p/min. The call set-up fee is rising from 22p/call to 23p/call.
- Mobile call costs – calls to UK mobiles will increase from 17p/min to 18p/min. If you have anytime calls they’ll increase from 8.5p/min to 9p/min.
- 1571 – will increase from £3/mth to £3.50/mth.
- International calls – will increase from 50p/min to 55p/min for countries in Band A, 80p/min to 85p/min for Band B and £1.40/min to £1.45/min for Band C.
- Early Termination charges – if you miss the penalty-free window and you’re still in contract, costs to escape will also increase by up to £8.25 for each month you have remaining, depending on your package. Early termination charges for line rental, broadband and call packages are all affected in addition to BT Sport on the BT Sport app.
- BT TV prices – a range of packages are increasing by different amounts. Its Starter and Essential packages aren’t changing, but its various Entertainment packages are increasing by up to £2/mth, Max and Max HD are up £2/mth and Sky Sports and Sky Cinema are both rising by £2.50/mth.
- BT Sport – will increase by up to £4.50/mth, depending on your package. The standard price for BT Sport on BT TV if you’re out of contract is going up by £2.50/mth – BT Sport on Sky is increasing by £2/mth, as is app-only BT Sport.
- Line rental saver – will increase from £208.80/yr to £219.84/yr.
- Paper bill charge – will increase from £2.50/mth to £3/mth.
- If you’ve one calling feature, your price will rise from £5/mth to £5.50/mth.
- If you’ve two to four calling features, your price will rise from £9.25/mth to £9.75/mth.
- If you’ve five or more calling features, your price will rise from £12.25/mth to £12.75/mth.
A BT spokesperson told us: “We’re committed to providing our customers the best experience, service and value, and these changes help us to continue to invest in the services we provide to our customers. We continue to freeze prices for low-income customers, and for any customers who want to upgrade to our new BT Plus plans, which provide superfast and ultrafast fibre with an 18-month price freeze and unique Keep Connected Promise.”
As Teleconnect are a BT Openreach partner, we can offer services at prices much lower than the official BT pricing. Contact us today to find out what you could save with Teleconnect.
Telephone: 0113 217 2000
Fax to email: 0113 217 2050