HOW TO STOP SCHOOL HOLIDAYS GETTING IN THE WAY OF BUSINESS PRODUCTIVITY – Teleconnect Service

HOW TO STOP SCHOOL HOLIDAYS GETTING IN THE WAY OF BUSINESS PRODUCTIVITY – Teleconnect Service

WORKING FAMILIES MAKE UP 87.7% OF THE UK

With most kids out of school for at least 6 weeks this summer for the school holidays, what can employers do to help parents solve the childcare challenges, and avoid a drop in efficiency at the same time?

The Issue

Childcare in the school/education holidays is a significant cause of stress and expense for a lot of families. Most working parents use a significant amount of their annual leave during this period, leaving business owners the challenge of keeping operations running at full capacity.

Home Working

You may think this is the answer – home working. Employees can look after their kids while keeping on top of their workload from a remote computer. But is it that simple?

This ideal solution soon turns into a nightmare when home workers realise they don’t have the equipment they need to complete normal daily tasks. Staff are often unable to access and re-route their work calls easily, and typically switch to using their personal mobile devices. This creates a bad experience for customers and colleagues trying to get in touch.

There’s also the added cost of employees expensing you for the work calls they’ve made. On top of this, calls are untracked, unmanaged and completely out of the control of your business.

And what about meetings? Suddenly they take twice as long when you have to bring absent staff up to date afterwards, resulting in frustration, delays to decisions and a disjointed team when some feel out of the loop.

The Solution

Cloud telephony brings valuable flexibility to your business. Forget what you know about traditional telephone systems, iPECS Cloud from Teleconnect allows your homeworkers to operate just as effectively as being sat at their desk. Customers won’t experience any difference (your employee could be sat at their desk, at home, in a café, in another country) as the call quality and interaction is just the same.

Instead of physical telephone lines, iPECS Cloud enables your workers to connect to their work phone system through an internet connection using any device such as a mobile, laptop, tablet etc. They can make voice calls, video calls, collaborate on projects and screen share easily, making working from home much easier for staff and much more transparent for employers. Every call is captured and logged within the cloud phone system.

What happens if an employee has poor home internet connectivity? They can simply pick up their work calls on their mobile device or home phone.

The beauty of this is that everything is so easy it gets done by the user, with constant support from Teleconnect. There’s no extra expense to your business, no helpline charges and no expense claims for mobile calls.

iPECS Cloud

iPECS Cloud brings all of the features you know and love from an on-premise phone system and delivers them through the cloud. The cloud computing revolution has taken a grip on the delivery of modern computing infrastructure services. The same is true for telephony. Cloud or hosted telephony removes a lot of the logistics associated with building a telephony infrastructure.

iPECS Cloud is tailored to deliver reliable and simple communications to your desktop from our highly secure and resilient data centres. This means we manage the phone system for you and you just use the handset, web portal or applications to access everything you need, when you need it. iPECS Cloud delivers a true evolution of the on premise IP-PBX delivering full PBX features and functionality, together with all the flexibility and benefits of cloud technology.

95% of organisations are now in the cloud and 30% of cloud users reduced their costs by 40% in 2 years! 73% of an organisations IT will be running in the cloud by 2026.

Contact Teleconnect

For some impartial advice, a system demonstration at our in-house state-of-the-art demonstration suite or a free quote on what you could save then why not contact Teleconnect and see how we could help you.

Telephone: 0113 217 2000
Fax to email: 0113 217 2050
Email: info@teleconnectservice.co.uk

Teleconnect Service Ltd,
Deanhurst Park,
Gelderd Road, 
Leeds,
LS27 7LG

Teleconnect Service

For over 30 years we have been providing voice and data solutions to organisations across the UK. From simple small telephone systems to multi-site, cloud-based networks, we apply the same level of project management and attention to detail.
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