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• FREE VoIP for six months: only pay for the minutes you use.
• Three months of FREE business broadband with no activation fee.
What are the top business benefits of a VoIP telephone system?
Low Cost Per Call
As part of the name suggests, a VoIP telephone system utilises Internet Protocol to make calls. Instead of using telephone lines, all communication data is turned into packets and sent over the IP network. The IP network your business uses could be your Internet connection, a direct IP connection to your telephone service provider or a combination of both. The important part of the IP connection is that there is guaranteed quality of service (QoS) from your telephone service provider’s network to your office network.
Placing calls over traditional phone lines means that a line is taken up by the two callers using it to communicate. Since there are only so many lines that can be installed, calls placed over landlines, especially if they are long-distance, are expensive. But using the Internet to relay call data circumvents this problem, making domestic and long distance calls cheaper overall. Businesses that use VoIP are often given the ability to make domestic and domestic long distance calls for free. It is also very easy to manage your costs and simplify business operations with a consolidated Calls and Lines package.
If your business is on-the-go, VoIP services can be a tremendous benefit to you because they will follow you wherever you go.
On a traditional phone system, a line that runs to a home or business is assigned its own phone number. Any movement that takes place then becomes a trial of remembering the right codes or keys to dial on your phone. A lot of time can then be wasted by contacting phone companies to transfer services and phone numbers to new locations. With a VoIP phone system, all of this is eliminated. There are no physical limitations. You have the freedom to move as your business demands without any added stress.
Versatility of Features
Using VoIP phone systems allows you to multi-task with the most IT devices, allowing you to be the most productive you can be. Suppose you are on a call within a queue. While you are waiting, you can strategise your approach to client calls you have missed as you read voicemail-to-text transcriptions that are sent directly to your email inbox.
You can forward messages and voicemail easily. If you receive an important message in a voicemail, you can forward that voicemail to three other people at the click of a mouse. These applications and many more useful ones are available with VoIP phone systems. And because the service always goes with you, the features you find helpful can be added or subtracted with ease. VoIP telephone systems grow with your business.
Simple Conference Calls
Since all calls use a converged data network instead of dedicated phone lines, creating and participating in conference calls are made much easier. It’s possible to take part in conference calls if your business uses a traditional phone system, but what you will find is that you will have to pay for an additional service to host multiple callers for a conference. These services are native to many VoIP telephone systems. Instead of paying for something extra, you can take advantage of the ability to make conference calls as an added benefit to the service you already pay for.
VoIP services make video conferences much easier. Of course, these sorts of conferences are usually special cases, but face-to-face interaction with colleagues and clients, while business personnel are out of the office, is much more manageable with VoIP phone systems.
Efficient Client Interaction
In the last few months, you may have noticed that major companies like Coca-Cola and JPMorgan Chase have eliminated voicemail. While this sort of move may not be appropriate for every business, some companies have apparently found that answering voicemails just takes up too much time.
With VoIP Unified Communications, you can choose where your calls ring and how. For instance, you might select the first few rings to be forwarded to your office. If you don’t answer the call, it will then be transmitted to a second or third device, say, a mobile phone or laptop. Quite simply, calls don’t need to be missed anymore if they are urgent.
A common worry that surfaces about VoIP is the fact that if the internet stops working, so does the ability to make calls. This doesn’t have to occur under the right circumstances. The truth is that call-forwarding, like other features in VoIP and Cloud phone systems, is incredibly flexible.
The capability to choose where your calls are forwarded, and how, means that you also don’t have to lose productivity because of local power outages or weather-related events. If the office phone can’t be answered, your mobile device or laptop can.
Why should you choose to work with us?
As one of the first LG providers in the UK, over 30 years ago, our experience and technical expertise is second to none. We offer:
- Free no-obligation consultancy.
- Free training for the lifetime of your system.
- Free technical assessments.
- Free system demonstrations.
- Free quotes.
- The best technology at competitive prices.
- Fully qualified in-house engineers to help you with all your installations, repairs and maintenance.