iPECS Cloud brings your teams together, with simple tools for collaboration and communication. It gives you all of the features you know and love from an on-premise phone system and delivers them through the cloud. The cloud computing revolution has taken a grip on the delivery of modern computing infrastructure services. The same is true for telephony. Cloud or hosted telephony removes a lot of the logistics associated with building a telephony infrastructure.
iPECS Cloud is tailored to deliver reliable and simple communications to your desktop from our highly secure and resilient data centres. This means we manage the phone system for you and you just use the handset, web portal or applications to access everything you need, when you need it. iPECS Cloud delivers a true evolution of the on premise IP-PBX delivering full PBX features and functionality, together with all the flexibility and benefits of cloud technology.
95% of organisations are now in the cloud and 30% of cloud users reduced their costs by 40% in 2 years! 73% of an organisations IT will be running in the cloud by 2026.
Would it suit my business?
iPECS Cloud is designed to scale it suits all sizes of business whether you have a single home office or multiple locations around the globe. With on-demand features and same-day provisioning you can add or remove users quickly and easily . With our advanced feature packs you can tailor the user’s experience and provide a call centre solution, reception console and much more with a simple click.
What benefits will it deliver?
iPECS Cloud brings your teams together with simple tools for collaboration. On-demand access to features and the ability to add or remove users means you have the flexibility to adapt to your business needs. With fully featured handsets and simple web, PC or smartphone interfaces your users will understand the benefits of iPECS Cloud in record time.
Your users will understand the benefits of iPECS Cloud in record time.
Take control of your business communications with the Teleconnect Cloud Portal.
A simple yet intuitive interface makes it easy to manage the day to day running of your communications. Fully configurable admin and user access enables you to tailor the interface to meet your business needs.
- Simple admin access.
- Individual user access.
- Easy flex key management.
- Add and remove users.
- Same day provisioning.
- On-demand feature access.
- Call baring.
- Company site schedule.
- Easy set-up and planning.
- Hunt groups.
- Paging groups.
- Pickup groups.
- ACD groups.
- Music on hold announcements.
- Auto attendant configurator.
- Conference room set-up.
- Call coaching.
- Multiple levels of reporting.
- Easily searchable call recording.
- ACD statistics and reporting.
- ACD wall board.
- Editable wall board display.
- Configurable call centre SLA’s.
- Agent performance reports.