TELECOM BLOG

2022 has arrived and along with the new year there are many new innovations and business trends for businesses to look forward to. Much of …

The digital transformation has revolutionised the world of work. With each year that passes, we can do more and more jobs remotely, and this is …

What are the best communication tools for promoting team collaboration? Changing communication practices and working environments have left some businesses disconnected from their employees. Maintaining …

Have you considered hosted telephony? Upgrading your phone system might keep dropping down your priority list, but if you’re still running a traditional on-premise telephone …

What’s happening? BT are moving all customers from the old analogue public switched telephone network (PSTN) to a fully digital network. They’ve already started. BT …

Small businesses can find it challenging to dedicatie time and resources to provide consistently great customer service. So what are the main customer service issues? …

What should you think about before choosing a new telecom provider? In this telecommunications blog, we will discuss what you should consider when selecting a …

What can business phone analytics offer your business? Businesses today use more software tools than ever before, and one of the most popular types of …

Does your telecom room give you nightmares? It happens every day: Someone needs to unhook a cable and reroute something in your telecom room or …

Let’s face it; it takes a particularly talented person to keep people engaged during a conference call. West recently released a study that looked at …