Upgrading your phone system might keep dropping down your priority list, but if you’re still running a traditional on-premise telephone system it could be time to really look into the benefits of IP telephony you’ll be missing out on.
Have you considered hosted telephony? IP telephony is the alternative to a traditional phone system and is continuing to grow in popularity as the benefits are realised time and again.
Upfront cost is an obvious factor to look at first. The rise in subscription services for anything from disaster recovery to cloud connectivity, means budgets are being managed on an operational expenditure basis, as opposed to a capital expenditure basis. An on-premise phone system can often come with a significant investment into hardware such as servers, switches, network cards, routers, etc. The ongoing maintenance of the system may also require future costs. A hosted PBX however, requires a much lower initial investment of only IP phones, and in some cases an additional router and network switch if existing hardware can’t be repurposed. Your minimal equipment costs may even be rolled into the monthly system costs, further supporting the operational expenditure business model. Depending on the type of hosted phone system, charges may also be based on concurrent calls, rather than per extension/handset.
Adding New Users
If business expansion is relevant, you should definitely take an interest in a hosted telephone system. With an on-premise phone system, adding new users can result in underpowered hardware or there may not be enough ports – both requiring further capital input. With IP telephony, new phones are simply purchased and configured onto the service.
Reduced Call Costs
Businesses with remote or travelling employees can realise vast benefits by making calls on the go, free of charge, through a software-based phone system. The same principal applies to connect multi-office businesses. Both employee and customer communication can improve with the removal of hindering expenses, leading to an enhanced work culture and greater customer satisfaction.
An on-premise phone system is reliant on its hardware. A loss of power, failure of battery backup, or technical trouble can disable telephone systems and affect business operations. With a software-based unified communications system there are multiple failover options which can be added to a package. Failover could be using other SIP carriers, broadband providers and IT services.
Whereas both types of phone systems go beyond simply making calls, IP phone systems come packed full of features other systems would usually charge extra for. These tools are invaluable to a modern business and can include telecom apps for auto attendant, voicemail to email, click to call, video calls, the ability to listen in and record calls, instant messaging facilities, conference calling, employee status monitoring, advanced queue monitoring, fax to email and more.
Grow Your Business
As well as saving money and minimising the impact of capital expenditure for your business sector, hosted, software-based phone systems can help businesses on their way to achieving their growth plans. Having an auto-attendant can reduce staffing costs, call routing reduces both customer wait times and idle employee time, conference facilities reduce travel and training costs, reduced call costs increase collaboration and downtime can be minimised with failover techniques.
iPECS Cloud: A True Evolution of the On-Premise PBX
Our telecom services support iPECS Cloud. It suits all sizes of business whether you have a single home office or multiple locations around the globe. With on-demand features and same-day provisioning you can add or remove users quickly and easily . With our advanced feature packs you can tailor the user’s experience and provide a call centre solution, reception console and much more with a simple click.
iPECS Cloud brings your teams together with simple tools for collaboration. On-demand access to features and the ability to add or remove users means you have the flexibility to adapt to your business needs. With fully featured handsets and simple web, PC or smartphone interfaces your users will understand the benefits of iPECS Cloud in record time.
Join our cloud revolution and get FREE fibre broadband! Buy a user license from as little as £9.99 per month and Teleconnect Service will give you free calls, free handsets, free line rental, free maintenance and free fibre broadband for the first 3 months!
Terms and conditions:
• Based on 10+ users.
• Based on a 3+ year contact.
• Based on an iPECS Cloud solution.
Why should you choose to work with us?
• Free no-obligation consultancy.
• Free training for the lifetime of your system.
• Free technical assessments.
• The best technology at competitive prices.
• Fully qualified engineers to help you with all your installations, repairs and maintenance.
• As one of the first LG providers in the UK, over 30 years ago, our experience and technical expertise is second to none.
Telephone: 0113 217 2000
Fax to email: 0113 217 2050