Optimise your business communications with iPECS UCS from Teleconnect Service.
In your organisation, you need to constantly improve business productivity. iPECS UCP is the core platform, and iPECS UCS is the application that provides Unified Communications. iPECS UCS is a productivity-boosting app that consolidates all communications into a single system accessible from anywhere. Enable true enterprise mobility. Enhance collaboration to make workflow seamless. The world is ever more connected and ever more mobile. Empower your business to keep pace. UC is the future of business communications. As every business has different communication needs, iPECS UCP is designed to be tailored to your specific market sector and organisation. Teleconnect Service offers various applications to help you build a unified communications strategy that meets the needs of every part of your business.
WORK SMARTER
Benefit from richly featured communication and collaboration tools that streamline your organisation. Use video conferencing to connect better with colleagues and clients. Collaborate seamlessly using multiple teamwork features. The transformational possibilities of UC are endless.
SAVE COST
Take advantage of the limitless cost-saving opportunities offered by UC. Start saving immediately with a UC solution that doesn’t need any hardware beyond your existing phones and PCs. Benefit from the ongoing increases in productivity and efficiency, reducing capital expenditure and operational expense as you go.
BE FLEXIBLE, BE MOBILE
Embrace an increasingly dynamic world with mobility tools that make it easy to work from anywhere. Power up any device with the function of a desk phone or PC so that you can take the office with you wherever you travel.
Whether you’re adding a new employee, moving phones, dispatching a road warrior or deploying a new branch office, iPECS UCS always makes it simple to do. With a simple, straight-forward configuration along with plug and play installation, IT managers appreciate the ability to locate where iPECS solutions are needed without clumsy and difficult configuration limits. Managers can monitor and manage up to 500 Call Servers from a single remote point and have full access to the database and maintenance features of each system from anywhere. Thanks to the modular hardware and software structure, you can simply add license to increase the capacity or coverage of service for your business is growing.
The iPECS solution has enabled the Hotel staff to work more efficiently and communicate better, which in turn has led to better and faster guest service. The General Manager can now operate the Hydro Hotel and its sister hotel using the UCS mobile application on his smartphone, reducing the need for unnecessary travel and expensive call charges.
The Hydro Hotel in Cumbria offers over 80 bedrooms, leisure facilities and a conference centre catering to 200 delegates. The hotel employs over 50 members of staff and is part of a chain of three sister hotels. The Hydro Hotel was going through the process of major refurbishment and was looking for a new communications solution that could overhaul their everyday processes, including:
- Improving efficiency – with their existing system, the simplest tasks were taking far too long to complete.
- Making it quicker and easier for staff to communicate and collaborate internally.
- The ability to record calls or see where calls had been missed and where business was being lost.
A solution based around the iPECS UCP600 system was installed at the Hotel, including:
- 86 extensions in bedrooms and 6 conference rooms.
- 8 IP phones around the hotel for staff to be contacted at designated communication points.
- 10 WiFi handsets to give night porters roaming access to communications.
- UCS mobile app.
- iCall Suite.
- Call Recording.