What is iPECS ONE?
iPECS ONE is an iPECS Cloud solution designed to optimise all of your business communication needs. Creating a digital workplace has never been simpler than through one application that does it all. Work together seamlessly with your team using advanced tools for calls, chat and collaboration from anywhere, at anytime.
What are the benefits of iPECS ONE?
- All in One Communications: Handle your calls, messaging and video conferencing all through the comfort of one app. A versatile and user-friendly way to communicate.
- Work from anywhere, anytime: Through WebRTC, iPECS ONE allows you to access all of your communications in real time, no matter where your team are based. Just send a link and anyone can access the client through their browser.
- Powerful team collaboration: Work alongside your team from start to finish with iPECS ONE’s collaborative features. With video conferences, group chats and calls as well as simple file sharing, teamwork is prioritised.
- Feature-rich call service: iPECS ONE’s call features are supported by iPECS Cloud Call Servers, giving you the best of our cloud platform in one app. iPECS ONE includes all the features you have come to expect from iPECS; call recording, video calls, presence systems and one number service through Open API.
- Easy to use: An intuitive interface is just the start of iPECS ONE’s ease of use. A personal dashboard keeps you informed about the data you need to know, whilst global search features allow you to find the data you need quickly, from contacts to individual messages.
- Expanded Service with Open Architecture: Integrations with well-known CRMs and Web API, alongside your own company database, allows you to take advantage of all of the systems that your business is used to, including 3rd party client applications.
What are the key features of iPECS ONE?
- UC & Collaboration solution – iPECS Call handling, Messaging, Video Conferencing
- Web based voice, video, sharing on Chrome browser with no plug-in
- Desktop phone control client supported – Make, Answer, Hold, Transfer, End Call and Ad-hoc Conference
- Supporting mobile apps – Android, iPhone
- Providing consistent user scenario among multiple devices – single number, call log, chats, contacts, presence
- Guest invitation to video conferencing thru URI link – Max. 15 participants in video conference
- 5 Key menus for clients– Home, Contacts, Calls, Chat, Spaces
- Automated provisioning for user friendly service engagement
- Global search for easy to find contents – contacts, messages, chats
- Open architecture – providing client SDK for 3rd party app development
This video introduces iPECS ONE which is a web based unified communications & team collaboration application that allows you to connect with your team and customers, anywhere, anytime.